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Get the Kind of Help You Need When You Need it!


Unlike this shoe, we offer support tailored to the specific needs of our users.

One Size Does NOT Fit All

One might think this shoe would be perfect since it provides the best of all worlds. The shoe would let you do the following:

  • Ride a horse.
  • Run, play golf, or exercise.
  • Dance.
  • Wear it to church.
  • Appropriate for a woman or man.

Unfortunately, cobbling everything into one shoe wouldn't work very well for anything specific. The same is true for customer support - it needs to be specific.

'How To' Tutorials

Select from over 20 'How To' movies that come installed with Heritage Collector. Now you can learn how to use the software while you are using the software!


No need to travel or get dressed up. Just get comfortable in front of your computer anywhere in the world.

Our webinars are designed to provide you with the basics, share tips and ideas, answer your questions, and help you over the rough spots.

We teach a wide variety of topics.

Questions are welcome. Watch our recorded webinars if you can't attend.

Click here for the schedule.



Heritage Collector makes it easy to organize your photos and files.

 Step-by-Step Manuals


Manuals and documentation are written in a step-by-step format making them easy to follow and understand. If you can follow a cookbook, you will appreciate our 'cookbook like'  instructions.

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  The Dawn of a New Day in Family History!  
Helping Families Since 1994
Copyright 2014 Heritage Collector and LifeStory Productions, Inc.
Patented Software.
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Axialis Team